Shipping Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and undertakings by the Supplier being Khazir & Sons, Srinagar, Kashmir and by website operator, ECA Pty Ltd, Sydney Australia, as Agent for the Supplier.
Given that the transaction takes place online, in Australia, the Agent is bound by Australian company law and is a registered company with the Australian Business Number (ABN): 94 163 810 964.
Shipping Charges are FREE, worldwide
Any customer who purchases a carpet or artefact from CarpetsKashmir.com, receives their carpet, delivered anywhere in the world, FREE of CHARGE. This delivery charge is included in the price of your carpet(s) and supported by the Government of India, to encourage handicraft exports.
Delivery time - is location dependent
.Delivery time is from 7 to 21 days, depending on your location around the world. Khazmir & Sons package up the carpet(s), provide an Indian Government Certificate of Authenticity , and ship via a global freight company. Delivery to the USA, Europe, Australia and major cities worldwide can expec eliery in 7 to 14 days.
Insurance of the goods is included
The goods are insured to the purchase price of the goods, for delivery worldwide.